Get in Touch
We're Here to Help
Have questions, feedback, or suggestions? We'd love to hear from you! Reach out to us directly via email and we'll get back to you within 24 hours.
What We Help With
- 🐞 Report bugs & technical issues
- 🌟 Request new emoji features
- 🤝 Partnership inquiries
- 📚 Learning resources
- 💡 General feedback
Before You Contact
- 📖 Check our FAQ page first
- 🔍 Search for existing answers
- 📝 Include relevant details
- ⏰ We respond within 24 hours
Connect with us:
Frequently Asked Questions
How do I contact Emojiverse support?
You can contact us anytime by sending an email to [email protected]. Simply click the link to open your email client or copy the address to reach us directly. Our support team typically responds within 24 hours.
What types of issues can I email about?
We handle bug reports, feature requests, partnership inquiries, learning resource questions, and general feedback. If it's emoji-related or about using our tools, we’re here to help you!
When will I get a response after contacting you?
We do our best to reply within 24 hours. In rare cases of high volume, it may take slightly longer, but rest assured—we read every email and respond as quickly as possible.
Should I check the FAQ before emailing support?
Yes! We recommend visiting our FAQ page first because many common questions are answered there. This can help you find solutions instantly without waiting for a reply from our support team.
What details should I include in my email?
When emailing us, include any relevant details such as screenshots, device information, or the URL where you experienced an issue. This helps our team resolve your inquiry faster and more efficiently.
Can I request new emoji features by email?
Absolutely! We welcome feature requests and suggestions. If you have an idea for improving Emojiverse or want to see new tools added, send us an email and we’ll review it with our team.
Do you offer support for business or partnership inquiries?
Yes. For collaborations, API integrations, or business-related inquiries, email us and include "Partnership" in the subject line so we can direct your message to the right team member.
Can I report bugs directly through email?
Yes, bug reports are always welcome. Please include clear steps to reproduce the issue, your browser or device type, and any error messages if available. The more details you provide, the faster we can fix it.
Do you provide live chat or phone support?
Currently, we offer email-based support only. This allows us to keep detailed records of your inquiries and ensure every issue is resolved effectively. However, our email response times are fast and reliable.
Can I contact you from any country?
Yes! Our support team is available globally. No matter where you are, you can email us and receive assistance within 24 hours.